Tuesday, March 5, 2013

OGGsuite + Google Chromebook + Google Apps domain = complete all in one enterprise fleet user

Monday February 25th 2013 - Atlanta GA

The technology thought leadership at Icoa embraced cloud technology for the enterprise over 10 years ago when the OGGsuite software engineering line was first conceived. Icoa answered the markets immediate need for cloud based multimodal communications tools that required no installation and could be seamlessly used by desktop agents in a contact center and mobile agents on traditional phones with no data access and smartphone users alike.

Icoa, Inc was an early adopter of Google apps. When the first Google Chromebooks were introduced in June 2011 with full OS functionality designed from the ground up for the cloud, Icoa instantly thought of the hardware and OS footprint as a potential mobile desktop platform for next generation enterprise IT hardware fleet management solutions.

As such Icoa’s OGGsuite set of business communication tools have been designed around these standards and ideas so that in addition to the strong offerings from Google Apps, a business user can have powerful suite of the following tools right out of the cloud within 120 seconds of turning on the Chromebook;

- Social based enterprise communications management
- Customer relationship management
- Sales operations management
- Task management with authorization and verification / audit processes
- Workforce / workflow management
- Customer collaboration
- Corporate transparency / customer experience management

Nothing to install and nothing to configure. Business users can log into OGGflow for the first time and just start working and interacting with their customers, partners and internal team members within minutes of turning on a Chromebook. As tasks are accomplished and milestones are achieved the OGGflow business logistics platform populates itself with data and statistics so that as a company idea from a weekend outing turns into a two person team, then a startup, then becomes funded and grows into a small business, grows into a medium sized corporation and then a world dominating enterprise the same OGGflow overlay can be used with nothing else behind it and then in later growth stages a complete array of third party business intelligence, analytics, communications and relationship management tools can be used. All while OGGflow running on thin $250 trouble free notebooks (SAMSUNG Chromebook) remains the familiar overlay employees use on a day to day business to collaborate and succeed. These tools combined let a small group of people take ideas, start a company, stay organized and grow quickly by doing something as simple as ordering a few Chrome OS notebooks from Amazon, turning it on and logging into no install cloud tools and business infrastructure.

The low cost entry point of a hardware solution such as Google Chromebook allows for nonprofit entrepreneurial organizations like Virgin Unite to more effectively support global startups and talent with minimal funding and provide reliable enterprise grade business development and communications solutions to drive success.

Icoa has completely adopted the Google Chromebook as its own internal fleet hardware platform and over the last 2 years been running completely on cloud based solutions for  communications, engineering, hosted infrastructure management, marketing, sales, customer support / service and finance / accounting. Using a combination of tools such as Google Apps, OGGflow, Evernote, Facebook, LinkedIn, Twitter and Amazon EC2 Services Icoa has collaborated with and delivered to customers millions of dollars in professional services and close to 16 billion hours of cloud services for independent professionals and companies of all sizes.

The Icoa Engineering and business development staff, having much experience and success with the 
Chromebook platform are excited to see what new application developments will come from the release of the Google ChromeBook PIXEL hardware platform. We have already received our first round of machines at the office and you can be sure we will release a Chrome optimized OGGflow application with offline syncing database and offline mode to take advantage of the $250 Chromebooks and the new Intel line as well!

The Google Chromebook PIXEL has created quite a stir in the press for being a future focused machine. Icoa delivers high availability business solutions for next generation cloud users today.

The Chrome OS syncing technology already implemented in Gmail and Google Drive is quite powerful and will drive a seamless offline / online experience on the Chromebooks well.

The next generation of cloud based business tools are already here. What are you using?

Chromebook in the press:

Mobile Enterprise - More Mobility from Google: Chromebook in the Enterprise?
Computer Weekly - Can the Chromebook change enterprise desktop IT?
Computerworld - Google 'Chromebook' focuses on enterprise push
Engadget - Chromebooks now available to enterprise and education customers with a pay-once option
VentureBeat - How Google just won the enterprise with Chromebooks
ZDnet - The Google Chromebook, Suddenly, Is An Enterprise Contender
Wired - Google Chromebooks Rain on School Children, Invade HP
ZDnet - CDW offers enterprise Chromebook support
gigaom - Chromebook Pixel running Chrome OS and Linux simultaneously
PC Magazine - review
ZDnet - Chromebook Pixel: Does this device herald Android and Chrome OS's wedding?
LA Times - Chromebook Pixel is a fine laptop, but is it worth the price? [Video]
NY Times Technology blog - What Is the Point of Google’s Chromebook Pixel?
CNET - Why Google built the pricey, powerful Chromebook Pixel
USA Today - The Chromebook: A great second computer


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